Information About the Personal Data Administrator

The address of our website is: www.novalink.bg

NOVA LINK DIGITALNI USLUGI EOOD is a company registered in the Commercial Register of the Registry Agency with UIC 207810959, with registered office and management address: 61 Bulgaria Blvd., Office 103 Veliko Tarnovo, Bulgaria Phone: +359 878 277 509 Email: info@novalink.com

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Legal Grounds for Processing Personal Data

We process your personal data on the following basis: Explicit consent provided by you – the purpose is specified for each individual case. In the following sections you will find information about the processing of your personal data depending on the legal basis under which we process it.

Collection and Processing of Personal Data

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Personal data is information that can identify you, such as:

Email

Phone Number

Adress

Names

NovaLink does not collect personal data from you unless you voluntarily provide it in specific cases, for example when subscribing to receive marketing messages.

Blog Subcribrtion

By providing your personal data, you agree to receive email messages regarding current offers, promotions, news, and marketing campaigns.

How we use collected emails:

  • Sending periodic newsletters with special offers, news, and useful information

  • Sending personalized offers and marketing messages

  • Conducting statistical analysis to improve the content and effectiveness of our communications

Unsubscribe Every user has the right to unsubscribe at any time by: Using the unsubscribe link included in each email Contacting us at info@novalink.com info@novalink.com.

 Use and Storage of Personal Data

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NovaLink uses your personal data solely for: Technical administration of the website Providing access to specific information General communication with you NovaLink will not sell or trade your personal data to third parties. Employees of NovaLink are required to maintain confidentiality and comply with confidentiality agreements.

 Processing of Anonymized Data

We process certain data for statistical purposes, meaning the results are aggregated and the data is fully anonymized. It is impossible to identify a specific individual from this information.

 Automatically Collected Information

When you access the NovaLink website, certain non-personal information is automatically recorded, such as: Internet browser used Number of visits Average time spent on the site Pages viewed This information is used to determine how attractive our website is and to improve its content and functionality. This data is not further processed or shared with third parties. 

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 Cookies

Cookies are small files stored temporarily on your device that allow our website to recognize your computer the next time you visit. NovaLink uses cookies solely to collect information about how our website is used.

 Security

NovaLink places great importance on protecting your personal data. Your data is carefully protected against: Loss Destruction Falsification Manipulation Unauthorized access or disclosure

 Minors

NovaLink advises parents and guardians to educate children about the safe and responsible use of personal information online. Minors should not submit personal data on the NovaLink website without permission from their parents or guardians. NovaLink will never knowingly collect personal data from minors or disclose it to third parties without proper consent.

Links to Other Websites

This privacy statement applies only to the NovaLink website. Subpages of this website may contain links to other providers that do not apply this privacy policy. When leaving the NovaLink website, please read the privacy policy of any website that collects personal information.

How We Protect Your Personal Data

To ensure adequate protection of the company’s and its clients’ data, we implement all necessary organizational and technical measures required by the Personal Data Protection Act. To ensure maximum security during processing, transfer, and storage of data, we may use additional protection mechanisms such as: Encryption Pseudonymization Other security technologies

For maximum security in the processing, transfer and storage of your data, we may use additional protection mechanisms such as encryption, pseudonymisation, etc.

User Rights

Every user of the website has rights under Bulgarian legislation and European Union law, including:

  • Right to information (regarding the processing of their personal data by the controller);
  • Right to be informed about personal data processing
  • Right to access personal data
  • Right to correction (if data is inaccurate)
  • Right to deletion (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to data processing
  • Right not to be subject to decisions based solely on automated processing
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Right to Data Portability

Users have the right to object to the processing of their personal data. The administrator must cease processing unless there are compelling legal grounds that override the interests, rights, and freedoms of the user. If an objection is made to processing for direct marketing purposes, processing must cease immediately. 

When exercising the right to data portability, the data subject has the right to have the personal data transmitted directly from one controller to another, where technically feasible.

Complaint to Supervisory Authority

Users have the right to file a complaint regarding unlawful processing of personal data with: The Commission for Personal Data Protection or the competent court. 

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 Notification of Changes

Any changes to this privacy policy will be published on the privacy statement page, homepage, or other appropriate locations on the website.

 Contract Conclusion

By clicking the “Make an Enquiry” button, you make an electronic statement by which you conclude a contract with NOVA LINK DIGITALNI USLUGI EOOD under these Terms and undertake to comply with them. Before clicking the “Make an Enquiry” button, you have the opportunity to review and edit the information you have provided. 

You accept that electronic statements to NOVA LINK DIGITALNI USLUGI EOOD and electronic statements from NOVA LINK DIGITALNI USLUGI EOOD to you are considered signed with a simple electronic signature in accordance with Art. 3(10) of Regulation (EU) No 910/2014, with the force of a handwritten signature.

By giving your consent to register and complete an order, you agree that NOVA LINK DIGITALNI USLUGI EOOD, UIC: 207810959, Veliko Tarnovo, 61 Bulgaria Blvd., office 103, may use the personal data you have provided – email, first name, last name, address (country, city/village, postcode), phone. If you want an invoice, you must give NOVA LINK DIGITALNI USLUGI EOOD express consent to use the data required to issue it.

In addition, NOVA LINK DIGITALNI USLUGI EOOD stores information about the registration and acceptance of the Terms (date, time and IP address), and keeps a log of the fact that the statement was sent (without its content) for a period of 1 (one) year. The log contains the date of the statement, the sender's name and email address, and the identification of the recipient. 

When your personal data is processed, you will not be subject to a decision based solely on automated processing, including profiling.

NOVA LINK DIGITALNI USLUGI EOOD protects the User's personal data in accordance with the Personal Data Protection Act.

To protect the User's personal data, NOVA LINK DIGITALNI USLUGI EOOD will send the personal data once to the email address entered by the User during the order.

The User may store data on the User's terminal communication device, unless the latter objects to this.

The User agrees that NOVA LINK DIGITALNI USLUGI EOOD has the right to send the User electronic newsletters, product purchase offers, promotions, etc. at any time by means of electronic messages.

NOVA LINK DIGITALNI USLUGI EOOD has the right to collect, store and process data about the User's actions while using NovaLink.

NOVA LINK DIGITALNI USLUGI EOOD has the right to ask the User to identify themselves at any time and to verify the data entered by the User in the contact form.

 Notification of Changes

All changes to our privacy policy will be announced in the privacy statement, on the homepage and in other places we consider appropriate.